Park Place Global Transport
reservations2 specials1 quickquote
 

585.223.6244 Corporate
585.223.7780 Leisure

Park Place started serving Western New York in 1992.  And now we service the globe, from London to L.A.  From sedans to jet charter.  Professional, safe, clean cars, on time, every time.  You can have confidence that "your ride is waiting."

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Frequently Asked Questions

How far in advance should I book?

You can book right up to the date of your event. But if you wait too long, the vehicle you prefer may not be available. For weddings we suggest 1 year in advance or 1.5 years for prime dates. 

Can I rent a limo for only one hour?

Yes it is possible, but not during prime time hours. Because of the extensive preparation and travel time involved in a single service, the overall majority of limousine companies are not willing to offer service for one hour.  One exception, if your one-hour need can be piggybacked to another booking in a prime time slot.           

Can I inspect the vehicles on site?

We recommend you visit any company you are considering.  Bring a camera.  Let them know you expect to receive the vehicle you are shown.  Ask for the VIN number, plate number, or car code to insure they send you the same vehicle.           

How can I be sure the company I choose will do what they promise?

Ask to see proof of any awards they have received. Are the awards local, regional, state, or national?  Local awards can be won with 100 votes.  National awards require tens of thousands of votes.  Ask for documented proof of years in business. 20-year-old companies have stood the test of time via customer satisfaction, that is the ultimate proof. 

Why are prices different for each transportation company?

The old adage holds true. You get what you pay for.  Quality companies provide clean vehicles, on time, every time, driven by safe professional chauffeurs.  This requires state of the art time tracking systems, skilled mechanics, proper safety inspections, chauffeur training material, error free reservation software, and adequate insurance.  If an airline skipped any of these important features, would you fly with them?  Then why would you consider risking your event to a transportation company that may skip all of these important items just to give you a lower price? If the vehicle shows up late what good is a discounted price. 

Do you monitor chauffeur quality?

Yes we do. Spot inspections, trip reviews, satellite tracking, drive cams, mandatory inspection logs, drug tests, road tests, written tests.                      

What is a CDL license and why is it so important to have?

CDL stands for Commercial Drivers License.  Requirements and testing to obtain this type of license are strict.  The government holds CDL chauffeurs to a higher standard than any other driver on the road.  When chauffeurs are committed to your safety they chose to attain the highest license available for passenger transportation.  CDL chauffeurs are drug tested, road tested, and written tested annually.  CDL chauffeurs are professional in appearance, knowledge of the area, and your safety, but those are not their only skills.  They will do their best to accommodate any personal request and meet all your expectations as a quality transportation provider.What happens to all the driver applicants that don’t meet these high Park Place Global Transportation standards?  They go to work for our competitors.  


Finance 

Do you have any hints that will save me money?

Friday and Sunday weddings may be discounted. Saturday weddings before noon may be discounted.  Sunday through Thursday may be discounted.  More than 5 hours may be discounted.  Multiple cars may be discounted.  Repeat customers may be discounted . November through March may be discounted. Multiple jobs (wedding + staggette party) may be discounted.   

How much will a limo cost?

Many variables go into determining prices.  Like the airlines, we set our prices according to demand. Below are other factors that will affect your price. 

Month: April through October are premium months.

Day and time: Saturdays noon to 6pm are prime time.

Duration: 4 hours is the standard block of time.

Vehicle: The larger the vehicle, the higher the hourly rate.

For more information please see our shopping page in the leisure section. 

Do I need a deposit?

All bookings require a deposit.  Buses and SUVs are $300 and all others are $200. If these numbers are higher than the total cost of your booking then 50% is required. 

What credit cards do you accept?

MasterCard, VISA, American Express, Diners Club and Discover.


Service 

Do you offer nationwide and international service?

Park Place Global Transportation offers services nationwide through a network of affiliate partners.  These partners have been screened to ensure that they have the same high professional standards as our primary location. 

Does your company provide a 24-hour reservation service?

Yes. Park Place Global transportation is open 24 hours a day, seven days a week.

What are your procedures in the event of a vehicle breakdown or accident?

Park Place Global Transportation always puts clients' interest first.  In the case of an accident or breakdown, Park Place Global Transportation's on duty manager will be in constant communication with the chauffeur.  As soon as another vehicle is available it is immediately dispatched to the area.

Can I book a reservation online?

Yes.  Online reservations can be made in the reservations area of this website.  But online reservations must have 24 hr. notice and confirmation of availability.

What do I do about my out of town guests?

Park Place Global Transportation has many forms of transportation available to you.  Our experience in this field will be a great help in guiding you through the logistics of the multiple needs of out of town guests. 

Can you help me with the logistics of my large event?

Park Place Global Transportation has a dedicated Assistant Director of Special Events who manages all aspects of group transportation.  The Assistant Director of Special Events works closely with event planners.  From early stages through to on-site coordination and execution. 


Airport 

Do you track flight delays and cancellations?

Park Place Global transportation invested in a quality real time flight tracking system that has the ability to track all flights, commercial or private, directly from the transponder onboard each aircraft, not the airlines website.  We always know where your aircraft is.  You don’t have to worry; your car will be on time.

What are your airport meet-and-greet procedures? 

Park Place Global Transportation offers multiple choices at the airport.

Curb Side: Your chauffeur will be parked outside baggage claim in front of the taxi stand. This location can be easily seen from the baggage claim doors.

Security Gate: Upon request your chauffeur can meet your arriving passengers in the terminal as they exit the TSA security gate, holding a sign. $25 parking fee is required.

Arrival Gate: Upon request your chauffeur can meet your arriving passengers in the terminal as they exit the aircraft, holding a sign. $50 additional fee required. 

Private aviation: Our chauffeurs are experienced in handling political and celebrity clients and crowds they draw.  Upon request to your intended flight support team and us, we can meet your aircraft on the tarmac or in the terminal.  

Will I be charged if my flight is late?

Because of our aircraft tracking system we are able to avoid most chargeable delays. Only two circumstances could cause additional charges. Lost luggage may cause chargeable time delays or if we are picking you up in a different city and the delay happens after our chauffeur has left our base.  This type of delay only happens on flights of 2 hours or less. 


Safety 

What are Drive Cams?

This new safety device has changed the way chauffeurs drive.  Here’s how it works: the camera records on a continuous 60 second loop, always overwriting the previous 60 seconds.  In the event of an accident or any high g-force driving, such as rapid acceleration, sharp cornering or hard braking, 30 seconds of the loop is automatically extracted and saved for review. This saved data gives instructors a visual training tool for improving all chauffeurs driving skills.  

Describe your inspection procedures.

Vehicles are fully inspected four times each year and have unannounced spot inspections.

Tell me about your safety record.

Park Place possesses the lowest accident ratio in the industry. Since 1992 we have only recorded one minor incident that resulted in body scratches. 

Why does Park Place carry more insurance than their competitors?

Large liability policies protect passengers. Because most customers never request proof of insurance coverage amounts. Most companies take advantage of this and only carry mandatory state minimums, putting you at risk.